Privacy Policy
Effective Date: February 20, 2026
Overview
Manthaan Healthcare and Wellness Private Limited ("BeOwned Skin", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, use our AI Skin Test, or purchase our products. We do not sell your data — ever.
1. Information We Collect
We collect the following categories of personal information: • Identity & Contact: Full name, email address, phone number, and shipping/billing address when you place an order or create an account. • Transaction Data: Order history, payment method details (processed securely via third-party payment gateways — we never store raw card numbers), and purchase records. • Technical Data: IP address, browser type, device identifiers, operating system, and cookies when you browse our website. • Biometric & Skin Data (with explicit consent): If you use our AI Skin Test feature, we may process facial or skin images solely to generate personalised recommendations. This data is handled with the highest level of security and is never shared or sold. • Communication Data: Messages, emails, or feedback you send us directly.
2. How We Use Your Information
Your data is used strictly to: • Process and fulfil your orders and pre-bookings. • Manage your account and customer relationship. • Send transactional communications (order confirmations, shipping updates). • Provide personalised skincare recommendations through our AI systems. • Improve our products, services, and platform through aggregated analytics. • Comply with legal obligations under applicable Indian law. • Respond to customer service enquiries. We will only contact you for marketing purposes with your explicit consent, and you may opt out at any time.
3. Google OAuth & Third-Party Authentication
If you choose to sign in via Google OAuth, we access only your basic profile information: email address, display name, and profile image. We do not request or access your Gmail, Google Drive, calendar, or any other Google services. This scope is fixed and will never be expanded without your re-consent.
4. AI & Technology
Our AI Skin Intelligence platform uses secured partnerships with leading AI infrastructure providers to deliver diagnostic insights. All data processed through these systems is transmitted over encrypted channels and subject to strict data processing agreements. You may opt out of AI-based processing at any time by contacting us — your ability to purchase products is unaffected by this choice.
5. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances: • Service Providers: Trusted third parties who assist in operating our website, payment processing, logistics, and cloud infrastructure — all bound by confidentiality agreements. • Legal Requirements: When disclosure is required by applicable law, court order, or government authority. • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, with prior notice to you.
6. Data Retention & Security
We retain your personal data only as long as necessary to fulfil the purposes described in this policy or as required by law. When no longer needed, data is securely anonymised or deleted. We protect your information using multi-layer encryption, secure server infrastructure, access controls, and regular security assessments. However, no method of internet transmission is 100% secure, and we encourage you to use strong passwords and keep your account credentials confidential.
7. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You may configure your browser to refuse cookies; however, some features of the website may not function correctly without them. We do not use cookies to serve third-party advertising.
8. Your Rights
You have the right to: • Access the personal data we hold about you. • Correct inaccurate or incomplete data. • Request deletion of your data (subject to legal retention requirements). • Withdraw consent for marketing communications at any time. • Lodge a complaint with the relevant data protection authority. To exercise any of these rights, contact us at support@beownedskin.com.
9. Children's Privacy
Our products and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
Manthaan Healthcare and Wellness Private Limited Gujarat, India Email: support@beownedskin.com Phone: +91 90167 92978 For privacy-specific concerns, please email us with the subject line "Privacy Request" and we will respond within 7 business days.